I have spent more than 40 years working in and around government as an attorney, agency executive, law enforcement professional, and consultant.
Much of that work has involved the same basic challenge: helping public organizations do their work more effectively. Sometimes that has meant changing a process. Sometimes it has meant reorganizing staff, improving the use of technology, reducing unnecessary steps, or finding a less expensive way to achieve the same result.
I have worked inside government long enough to understand that good ideas are not enough. Recommendations have to work within real budgets, personnel systems, legal requirements, technology limitations, and organizational culture.
Public sector leadership
My career has included senior leadership roles in Florida state government.
As General Counsel for the Florida Department of Highway Safety and Motor Vehicles, I oversaw legal operations supporting nearly 5,000 employees, including the Florida Highway Patrol. My work there included improving administrative review processes, developing statewide legal training, digitizing forfeiture reporting, and creating tools that helped attorneys handle recurring litigation more efficiently.
Later, as Director of Licensing for the Florida Department of Agriculture and Consumer Services, I led a division of roughly 340 employees responsible for more than 2.3 million licensees, including concealed weapon licensees and regulated private security industries. That work included organizational reform, regulatory oversight, customer service, process improvement, and operational accountability.
I have also worked in state and county law enforcement, managed accreditation processes, and participated in operational reviews involving public safety, fleet, facilities, licensing, regulatory programs, legal operations, and customer service.
Consulting work
Most of my consulting work has involved evaluating government operations and processes to identify practical opportunities for performance improvement.
That work has included examining staffing levels, organizational structure, contracts, technology, workflows, service delivery, and performance measures. I am particularly interested in situations where an agency knows an operation could work better but needs help understanding why and deciding what to do about it.
I do not approach those assignments with a predetermined answer. The first question is always what the organization is trying to accomplish. From there, the goal is to identify the simplest and most practical way to get there.
What interests me now
At this stage of my career, I am most interested in work where experience and judgment matter more than volume.
I enjoy helping public agencies solve operational problems, especially those involving personnel, systems, processes, and the practical use of technology. The work I find most rewarding is the work that produces a result people can actually use.
That is the kind of important work I intend to keep doing.